Archive for April, 2007

April 26th 2007
Download Pivotal CRM Case Studies

Posted under News & Documentation

New documents describing examples of system’s implementation all around the world have been published at Pivotal Partner Portal website.

The above-mentioned documentary set includes 17 presentations of case studies, for instance for ESRI, Allianz, CMS Cameron McKenna, SecureWorks, and many more.

The documents can be downloaded from Sales menu -> Sales Tools -> Case Studies.

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April 18th 2007
Pivotal CRM 5.9 Spanish Version available

Posted under News

CDC Software has informed about releasing a Spanish version of Pivotal CRM v. 5.9 platform.

A localization for a Spanish has been fulfilled in all available platform’s components. The Spanish version of Pivotal CRM v. 5.9 can be ordered at Pivotal system’s distributors as well as by Pivotal Customer Portal.

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April 12th 2007
Pivotal CRM Financial Services Roadmap

Posted under News & Pivotal Financial Services

Today I present a special, exclusive material for Pivotal CRM Blog’s readers! Roadmap for Pivotal CRM Financial Services vertical solution is already known. Below, you can read about the nearest future of this product.

Pivotal CRM for Financial Services is branch solution for financial sector, which is an extension of standard Pivotal CRM platform applications. The solution is dedicated for enterprises from following markets:

  • Commercial Banking
  • Private Banking / Wealth Management
  • Asset Management 
    •  Institutional Asset Management 
    • Mutual Fund Wholesaling
  • Capital Markets
    • Investment Banking
    • Institutional Brokerage

Previous versions
Pivotal CRM for Financial Services is available on the market since 2002, when the first version of application, called Financial Services 2.0 has been released. In the year 2003, 3.0 version was released, and since 2006 version 4.0 and 4.1 have been available. Next planned version of Financial Services is 5.9 version, prognosticated for June, 2007.

Financial Sevices 5.9
Aims for Financial Services 5.9 version are mostly:

  • Improving the presentation of relationships between Pivotal CRM system’s objects
  • Data presentation in aggregated form, with ability of deep drilling of them
  • Providing reports specific for financial sector
  • Rebuilding M&A logic, so that Investment Banking enterprises could match up right customers to proper sellers
  • Improving opportunity management for Institutional Asset Managers by introducing RFP service
  • Integration of the solution with Pivotal HandHeld and MS Outlook
  • Improving user’s interface ergonomics
  • Implementation of full .NET service

Financial Services 5.9 solution will be available on Pivotal CRM 5.9 platform.

Capital IQ
The next step in developing of the solution is a project called “Capital IQ”, planned between third and fourth quarter of 2007. The Capital IQ project is a development of functionality for Investment Banking markets and providing integrated data from Capital IQ company. Within the framework of this integration, CDC Software plans include in Financial Services actual profiles of public and private enterprises from all around the world, consisting e.g.: data on directors, managers, financials, investments, transactions of these enterprises. Thanks to that, Pivotal CRM Financial Services will become actual and still updated database one of recognized in the market industrial intelligence!

Financial Services 5.10
For a beginning of 2008, there is scheduled a release of Financial Services 5.10, extending the product of the functionalities for enterprises from Institutional Brokerage market. The addition of following functionalities is planned:

  • Research Distribution
  • Conference Management
  • Marketing Days
  • Ticket Allocation
  • Call Request Workflow
  • Client Portal  

For today, the details of above mentioned functionalities aren’t known.

First quarter of 2008 will bring us also an extension called “S&P MMD” which is going to add new functionalities for Institutional Asset Managers market.

Financial Services 6.0
And finally, the end of 2008 means a scheduled premiere of Pivotal CRM for Financial Services 6.0 for Pivotal CRM Sedna platform. It will be based on the experience from the previous versions, and it will constitute a brand new application, using new functionalities of Sedna platform.  Combination of functionalities developed in version 5.9 with brand new user’s environment can bring fantastic effects and consequently a very attractive product of CRM class for financial sector.

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April 11th 2007
New documents for Pivotal Partners

Posted under News & Documentation

Large package of documentation dedicated for Partners, has been published at Pivotal Partner Portal.The documentation includes above 30 documents on Pivotal CRM for Financial Sevices, materials on subject of a vertical solution Pivotal CRM Homebuilder and a set of a corporation materials, presenting CDC enterprise and a location of Pivotal CRM package in CDC Software strategy.

The published materials include:

Pivotal CRM Financial Services
Commercial tools
       Demo Scripts - manual of conducting presentations with FS
       Sale Strategies - documents recommended a way of selling FS
       Positioning FS - a list of needs which Pivotal FS solution meets
       Financial Services Roadmap - describing CDC strategy of FS’s development

Technical tools
       A full specification of Financial Services’ technical solutions

Marketing tools
       White Papers documents describing use of Financial Services in practice

The documents can be found at Pivotal Partner Portal in Sales category -> Sales Tools. They can be downloaded by marking Microvertical Solutions/Financial Services checkbox.

Pivotal CRM Homebuilder
Commercial tools
       A presentation of Homebuilder solution
       Marketing materials for Pivotal CRM Homebuilder

The documents can be found at Pivotal Partner Portal in Sales category -> Sales Tools. They can be downloaded by marking Microvertical Solutions/Real Estate And Construction checkbox.

Corporation documents
       CDC Software Presentation - Corporate Overview Presentation - presentation of CDC corporation
       CDC Software Corporate Presentation - Pivotal CRM - presentation of Pivotal CRM package
       Marketing materials on CDC corporation

The documents can be found at Pivotal Partner Portal in Sales category -> Sales Tools. They can be downloaded by marking Corporate Information/Corporate Presentations and Corporate Information/Literature checkbox.
 

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April 10th 2007
CRM for Financial Services

Posted under News

A series of interesting articles on CRM solutions in financial sector has been published in SearchCRM.com service.

One of the solutions mentioned in the articles is a vertical solution Pivotal CRM for Financial Service.

The articles can be found at: http://searchcrm.techtarget.com/originalContent/0,289142,sid11_gci1250301,00.html

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