Posted under News
On June 27th, CDC Software enterprise, together with Bull, organizes an inetrnet seminar “7 golden rules to successfully set up your CRM”.
A subject matter of the seminary includes:
- The golden rules to successfully set up a CRM that can also scale and change as your company grows.
- Customer case studies.
- The benefits of a flexible & customizable CRM.
A seminary is free, to perticipate in it you need only register yourself at
Posted under News
An interesting interview with Jason Rushforth (global vice president of Financial Services for CDC Software) has been published in an internet magazine “Windows in Financial Services”.
The interview “Smart Strategies for Competing in a Global Economy” is available at http://www.windowsfs.com/TheMag/tabid/54/articleType/ArticleView/articleId/1983/Default.aspx
Posted under News & Pivotal CRM 5 Platform
The adjustment which would enable a proper cooperation of Pivotal CRM system v. 5.9 with Internet Explorer 7 is in retard. That is why, in its electronic bulletin, CDC has informed about reasons that caused this state of affairs. It turned out that in a new version of browser new rules of interpretation of DOM objects have been implemented, which prevent Pivotal CRM application from proper functioning.
Below you can find content of a statement dealing with a Pivotal CRM and IE 7 compatibility
Pivotal and IE7 Compatibility
CDC Software is continuing to work closely with Microsoft to resolve compatibility issues between Microsoft Internet Explorer 7 (IE7) and Pivotal Rich Client. Although CDC Software has already released a hot fix that addressed compatibility issues with Pivotal Rich Client 5.7, recent investigations have revealed new issues.
This email is intended to provide you with an update on the progress being made toward resolving the outstanding compatibility issues.
IE7 DOM Changes
With the release of Internet Explorer 7, Microsoft introduced fundamental changes to the way in which the IE platform works. Applications like Pivotal Rich Client that host or rely on the IE platform have been negatively affected by these changes.
CDC Software QA has been diligently working at resolving compatibility issues arising from the IE platform changes. However, since resolving some initial compatibility issues, we have discovered a change in the IE7 DOM event model. Specifically, there has been a change in the order of DOM events being fired on text fields when comparing IE6 versus IE7:
The impact of this change is that Client Scripts written to hook in to the OnAfterUpdate event do not have access to the data in the text field. This can result in client-side business logic executing incorrectly.
Next Steps
Following Pivotal’s escalation, MSFT has acknowledged the DOM issue, recognized it as a problem, and understands that this issue is a major impediment to our customers’ ability to upgrade to Microsoft Vista. Microsoft is investigating the creation of a hot fix initially targeted for Pivotal customers with a generally available version.
Until Microsoft issues the hot fix, CDC Software recommends that customers not install IE7 or Microsoft Vista (since Vista requires IE7). Further, it is recommended that customers who have installed IE7 should roll back to IE6. For more information on uninstalling IE7, please refer to Microsoft’s Uninstalling IE7 FAQ.
For More Information
For more information on compatibility issues with IE7, please contact Pivotal Global Technical Support.
Posted under News & Pivotal CRM 5 Platform
Two essential adjustments for Active Access and Pivotal Business Server have been published at Pivotal Customer/Partner Portal websites. Hot Fixes improve lots of standard system’s functionalities.
A full list of the adjustments you can find below:
Issues Addressed in Service Pack 1 Hot Fix 5
Issues Addressed in Service Pack 1 Hot Fix 3
Posted under News
CDC Software enterprise has informed about a purchase of rights for a Syndmail product from Red Clay Consulting enterprise. Syndmail is a tool which enables e-mail marketing and automation.
Syndmail is an addition for Pivotal CRM platform dedicated to enterprises which need a tool for accomplishment of simple, dedicated
e-mail campaigns form Pivotal CRM application level. This tool is completely integrated with Pivotal CRM application, because it has been
produced basing on the same technology. Syndmail enables conducting a full cycle of e-mail campaigns and becomes an alternative for customers
who don’t need an expanded and complex tool for managing marketing campaigns - Pivotal MarketFirst.
More info on purchasing Syndmail you can find at:
http://www.tmcnet.com/usubmit/2007/05/22/2642261.htm
Here you can acquiant yourself with product’s description:
http://www.redclay.com/SyndMail.php?sec=6
and with a very interesting presentation:
