Archive for the 'Documentation' Category

April 2nd 2007
OSM 5.9 Administration Guide

Posted under Documentation

An administrator manual for Pivotal Outlook Synchronization Manager 5.9 has been published at Pivotal Customer/Partner Portal websites.

New edition of manual contains information on OSM installation and administration. Additionally, the manual includes a detailed description of principles of synchronization process and a lot of examples of programming OSM functions in Client Scripts. As a supplement, the results of OSM effectiveness’ tests are included.

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March 27th 2007
Pivotal HandHeld 5.10

Posted under News & Pivotal CRM 5 Platform & Documentation & Pivotal HandHeld

Since today a mobile solution Pivotal CRM HandHeld version 5.10 is in sale.
In new version a user’s interface and a synchronization mechanism have been improved. Moreover, the adjustments for errors reported dealing with a previous version have been implemented.

A new user’s interface allows creating more dynamic and developed forms and implementing extended business logic, based on a value of individual fields. Users gains also an influence on a range of synchronizing data.

Pivotal HandHeld is a mobile solution for BlackBerry devices, which enables an access to Pivotal CRM system’s data practically anywhere and anywhen. Getting connected with Pivotal CRM server is followed by bi-directional data synchronization. Thanks to that, mobile users receive the access for actual data and stationary employees gain a fast access to local information. Pivotal HandHeld enables also the access to the data offline, that is without a connection with the Internet. In that case the application uses data collected on a portable device.

In connection with providing Pivotal HandHeld 5.10, the documentation for this solution, including administrator’s manual, installation guide and so called Release Notes - a list of introduced changes - has been published at Pivotal Partner/Customer websites.

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February 8th 2007
New documents

Posted under News & Documentation

A new guide to Pivotal Integration Connector v 5.9 was published at Pivotal Partner Portal.

Guide contains a detailed description of using the tool, as well as a collection of the best integration practices.

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