Pivotal CRM Blog

CDC Software poinformowało o postępie prac nad zapewnieniem kompatybilności pomiędzy platformą Pivotal CRM 5.9 a przeglądarką Internet Explorer 7 Niestety kompatybilność nadal nie jest zapewniona.

Poniżej tekst oświadczenia:

This product bulletin is an update to the maintenance releases designed to deliver compatibility between Pivotal CRM and the following products:

• Microsoft Internet Explorer 7 (IE7)
• Microsoft Windows Vista (Business Edition, Ultimate Edition and Enterprise Edition)
• Microsoft Office 2007 (Word, Excel, Outlook, and web components)
• Microsoft Exchange 2007
• Microsoft SQL Server 2005 SP2 - provides compatibility with Microsoft Vista
• Crystal Reports XI (CRXI r2 SP2) - Business Objects has elected not to provide CRX compatibility with Microsoft Vista

CDC Software was initially targeting the Q2 timeframe for general availability. However, due to the complexity of adapting Pivotal CRM to a number of fundamental application and platform changes introduced by Microsoft the releases have been delayed.

A Change in Approach

Like many Enterprise software vendors, CDC Software is encountering a number of issues creating compatibility with the latest release of Microsoft’s flagship products.

As reported in a June 2007 Pivotal CRM Product Bulletin, CDC Software continues to work closely with Microsoft to resolve compatibility issues between IE7 and Pivotal Rich Client introduced by Microsoft’s move to conform more closely to World Wide Web Consortium (W3C) standards.

In order to speed delivery, CDC Software will deliver the compatibility releases in two separate vehicles:

• A maintenance release covering IE7, Vista, Exchange 2007, SQL Server 2005 SP2 and CRXI compatibility targeted for delivery in early Q407
• A maintenance release covering Office 2007 compatibility to be created following the completion of the above-listed release.

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Ostatnio zostało wydanych kilka nowych zestawów poprawek dla Platfromy Pivotal CRM.

Poniżej zestawienie:
 
 Pivotal SyncStream 5.9 SP3 HF01
 Pivotal Applications/CMS 5.9 HF05
 Financial Services 4.1 HF06
 Financial Services 5.9 HF01
 Pivotal Lifecycle/Business Server 5.7 SP01 HF02
 Pivotal Handheld 5.10 Hot Fix 01
 Pivotal MarketFirst 5.10 HF01

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Dwa nowe hotfix’y zostały opublikowane do pobrania ze strony Pivotal Customer/Partner Portal.

Poprawki przeznaczone sa dla Pivotal Web Services Generator 5.9 oraz Pivotal Financial Services 5.9

Poniżej lista dostarczonych poprawek:

Pivotal Web Services Generator - Resolved issue where access errors occurred while deploying the generated Web Services on an IIS box without a local installation of Pivotal Lifecycle Server.

Pivotal FS 5.9 - MMD 2007 r2.0 is not compatible with Financial Services r5.9.

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Podczas niedawnej konferencji Pivotal Customer Summit 2007, CDC zaprezentowała plany rozwoju aplikacji Pivotal MarketFirst. Poniżej zestawienie dostępnych informacji o tym czego możemy się spodziewać w kolejnych wersjach narzędzia.

W maju 2007 wydana została wersja 5.10, której głównym celem było usprawnienie obszaru integracji Pivotal MarketFirst z pozostałymi aplikacjami Pivotal CRM.
 
Na pierwszy kwartał 2008 roku planowane jest wydanie wersji MarketFirst o nazwie kodowej “vNext”. Główne cele postawione tej wersji to:

• Usprawnienie intefejsu użytkownika
• Usprawnienie procesu administracji oraz rozwiązywania problemów
• Usprawnienie “system robustness”

Następną planowaną wersją jest Pivotal MarketFirst vN+1, której głównym celem jest dostarczenie nowych funkcjonalności. Główne planowane obszary rozwoju to:

• Dostosowanie Pivotal Marketfirst do obsługi technologii Web 2.0
• Zarządzanie Zasobami Marketingowymi
• Odświerzenie architektury
• Nowe narzędzia analityczne
• Integracja z narzędziami klasy web analytics
• Integracja z narzędziami klasy content management
• Wprowadzenie funkcjonalności GIS/Mapping

CDC zapowiada, iż podczas prac nad nowymi wersjami, zamierza ściśle współpracować z klientami, celem zdobycia informacji zwrotnej na każdym możliwym poziomie.

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Service Pack dla Pivotal Sync Stream 5.9 został opublikowany przez CDC Software. 

Service Pack dodaje kilka nowych funkcjonalności do narzędzia Outlook Synchronization Manager, jak również naprawia szereg zgłoszonych usterek.

Instalacja Service Pack’a niezbędna jest dla poprawnego funkcjonowania produktu LinkPoint for Pivotal CRM, umożliwiającego integrację e-mail z serwerem Lotus Notes i Novell GroupWise.
 
Poniżej szczegółowa lista zmian wprowadzanych przez Service Pack.

Additional Features Added in Service Pack 3

64270
The Outlook Synchronization Manager (OSM) now sends an e-mail notification if it shuts down due to a database connection failure.
The recipient address is specified by the following registry key:
Key: HKEY_LOCAL_MACHINE\SOFTWARE\Pivotal\SyncStream\OSM
Name: NotificationAddress
String Value: <Email address of user to be alerted>

64208
The OSM now archives old logs. By default, the OSM starts a new log once the current log is either 1 day old or 10 MB in size. The OSM archives old logs by renaming them to OSMLog YYYY-MM-DD hh.mm.ss.txt. By default, archived logs are deleted after 90 days.

64368
Improved the speed of the OSM startup scan.

64395
Added log statistics for the Outlook scan about the number of the items deleted, modified or not synchronizing.

64474
The OSM now attempts to restart if it loses connection to the Active Notification Manager (ANM).

Issues Addressed in Service Pack 3

64207
Resolved issue where the OSM did not restart if the computer restarted while OSM was running.

64273
Resolved issue where OSM Log reported issues of certain activity records that did not pass the filter.

64274
Resolved issue where the OSM did not restart after an Upgrade From Offline System (UFO) process was completed.

64282
Resolved issue where accented characters were not converted correctly during a System Restore on Oracle.

64283
Resolved issue where the OSM did not attempt to reconnect to the system if the database connection was lost.

64303
Resolved issue where, if a Resync Databases operation was running under a user other than the DSM user, the DSM would not restart after the Resync completed.

64243
Resolved issue where the This is the mailing address check box on the Contact form was not set properly.

64290
Resolved issue where the contact synchronization record was not updated with the Outlook timestamp.

64367
Resolved issue where the OSM did not delete a synchronization record after the corresponding task or appointment was deleted.

64393
Resolved issue where the OSM shut down after deleting contacts in Outlook.

64413
Resolved issue where the OSM did not process additions from Lifecycle Server. The OSM now retries three times if the record is not found.

64426
Resolved issue where the satellite DSM shut down during the UFO.

64212
Resolved issue where the OSM repeatedly updated the same record.

64445
Resolved issue where on a mobile configuration, in case of any error at the startup of the transport (by HttpSyncstat), the number of the transport worker threads would grow indefinitely.

64440
Resolved issue where, on mobile configurations, in some cases, the shutdown process took a very long time because of the DSM.

64449
Resolved issue where the PivotalTraceClient did not have a recycling mechanism for the generated logs

64453
Resolved issue where the Sender section of the transport failed to recover transitory chunks.

64484
Resolved issue where the results of an Audit Synchronization were displayed in the wrong instance of eRelationship Enterprise Manager if more than one eRelationship Enterprise Manager instances were open and connected to the same system.

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