Archive for the 'Pivotal Financial Services' Category

August 14th 2007
New hot fix’es

Posted under News & Pivotal CRM 5 Platform & Pivotal Financial Services

Two brand new hotfix’s have been published and are available for download from Pivotal Customer/Partner Portal website.

The adjustments are dedicated for Pivotal Web Services Generator 5.9 and Pivotal Financial Services 5.9 .

Below, you can find an index of the developed adjustments:

Pivotal Web Services Generator - Resolved issue where access errors occurred while deploying the generated Web Services on an IIS box
without a local installation of Pivotal Lifecycle Server.

Pivotal FS 5.9 - MMD 2007 r2.0 is not compatible with Financial Services r5.9.

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May 16th 2007
Pivotal Financial Services 5.9 available

Posted under News & Pivotal CRM 5 Platform & Pivotal Financial Services

New version of vertical solution “Pivotal CRM for Financial Services 5.9” is available for order now.

Below you can find the new functionality list of this application:

Streamlined Workflow and New Workflow Templates

  • The workflow for the Capital Markets and Institutional Asset Management lines of business has been streamlined to better suit real-time scenarios and minimize customization requirements.
  • A new out-of-the-box workflow template is available for the Institutional Asset Management line of business.

Pivotal Active Access Usability Enhancements

  • Financial Services r5.9 takes advantage of Pivotal r5.9 functionality to enhance usability.
  • New features include anchored segments for forms, column spanning, and a new shortcut menu.

Enhanced Relationship Tree

  • The Relationship Tree View has been enhanced to show further degrees of separation.
  • Support has been added for creating relationships between employees and companies or contacts.

New SmartPortals and Reports

  • Financial Services r5.9 provides new SmartPortals for the Capital Markets line of business, and provides new reports for the Capital Markets, Commercial banking, Private Banking, and Institutional Asset Management lines of business.
  • Financial Services provides support for news feeds (RSS).

Rollup Notes for Completed Activities List

  • A Rollup Notes View with a date and time stamp is available for the completed activities list, with the option to copy the list.

Group Calendar Notification

  • Enhanced Group Calendar notification options are enabled to allow users to notify meeting attendees and calendar owners when meeting details are modified.
     

MarkeFirst Integration

  • Financial Services r5.9 has been updated to work with Pivotal MarketFirst r5.10.

OSM r5.9 and Intellisync for Pivotal r5.1 Integration

  • Financial Services r5.9 has been updated to support OSM r5.9 and Intellisync for Pivotal r5.1.

Handheld and Wireless Integration

  • Financial Services r5.9 has been updated to work with Pivotal Handheld r5.9 and Wireless 2.0.

Money Market Directories (MMD) 2007 Integration

  • Financial Services r5.9 has been updated to support integration with MMD 2007 r2.0 Hot Fix 1.

Support for the Lotus Notes E-mail Connector

  • Financial Services r5.9 has been updated to support LinkPoint for e-mail integration between Financial Services r5.9 and Lotus Notes.

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May 16th 2007
Pivotal HandHeld for Financial Services 5.9

Posted under News & Pivotal CRM 5 Platform & Pivotal HandHeld & Pivotal Financial Services

A mobile version of Pivotal Financial Services 5.9 application for BlackBerry devices has been just released.

Pivotal HandHeld for Financial Services 5.9 enables field employees the access for customer’s data, tasks’ meetings’ and activities’ planning from the level of a mobile device.

The application supports all the five business areas: Private Banking, Commercial Banking, Wholesale Asset Management, Institutional Asset Management and Capital Markets.

The users has the ability of searching, creating, modifying and browsing:

  • the data of enterprises, contact persons and activities from all the business areas,
  • the data of sale’s opportunities for areas of Private Banking, Commercial Banking, and Institutional Asset Management,
  • the data of events for areas of Institutional Asset Management and Capital Markets,
  • the data of transactions for Capital Markets area

Additionally, the Pivotal HandHeld for Financial Services 5.9  application can be adapted for specified requirements of the enterprise by implementation of new functionalities and processes service.

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May 16th 2007
Pivotal Financial Services 5.9 Database Reference

Posted under News & Pivotal CRM 5 Platform & Documentation & Pivotal Financial Services

In the database of documentation at Pivotal Customer/Partner Portal a “Pivotal Financial Services 5.9 Database Reference” manual has been published.

It is a great help for customizers and administrators of Pivotal CRM system. The manual describes in detail a structure of Financial Services 5.9 solution’s database and a workflow of the processes supported by this data structure.

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April 12th 2007
Pivotal CRM Financial Services Roadmap

Posted under News & Pivotal Financial Services

Today I present a special, exclusive material for Pivotal CRM Blog’s readers! Roadmap for Pivotal CRM Financial Services vertical solution is already known. Below, you can read about the nearest future of this product.

Pivotal CRM for Financial Services is branch solution for financial sector, which is an extension of standard Pivotal CRM platform applications. The solution is dedicated for enterprises from following markets:

  • Commercial Banking
  • Private Banking / Wealth Management
  • Asset Management 
    •  Institutional Asset Management 
    • Mutual Fund Wholesaling
  • Capital Markets
    • Investment Banking
    • Institutional Brokerage

Previous versions
Pivotal CRM for Financial Services is available on the market since 2002, when the first version of application, called Financial Services 2.0 has been released. In the year 2003, 3.0 version was released, and since 2006 version 4.0 and 4.1 have been available. Next planned version of Financial Services is 5.9 version, prognosticated for June, 2007.

Financial Sevices 5.9
Aims for Financial Services 5.9 version are mostly:

  • Improving the presentation of relationships between Pivotal CRM system’s objects
  • Data presentation in aggregated form, with ability of deep drilling of them
  • Providing reports specific for financial sector
  • Rebuilding M&A logic, so that Investment Banking enterprises could match up right customers to proper sellers
  • Improving opportunity management for Institutional Asset Managers by introducing RFP service
  • Integration of the solution with Pivotal HandHeld and MS Outlook
  • Improving user’s interface ergonomics
  • Implementation of full .NET service

Financial Services 5.9 solution will be available on Pivotal CRM 5.9 platform.

Capital IQ
The next step in developing of the solution is a project called “Capital IQ”, planned between third and fourth quarter of 2007. The Capital IQ project is a development of functionality for Investment Banking markets and providing integrated data from Capital IQ company. Within the framework of this integration, CDC Software plans include in Financial Services actual profiles of public and private enterprises from all around the world, consisting e.g.: data on directors, managers, financials, investments, transactions of these enterprises. Thanks to that, Pivotal CRM Financial Services will become actual and still updated database one of recognized in the market industrial intelligence!

Financial Services 5.10
For a beginning of 2008, there is scheduled a release of Financial Services 5.10, extending the product of the functionalities for enterprises from Institutional Brokerage market. The addition of following functionalities is planned:

  • Research Distribution
  • Conference Management
  • Marketing Days
  • Ticket Allocation
  • Call Request Workflow
  • Client Portal  

For today, the details of above mentioned functionalities aren’t known.

First quarter of 2008 will bring us also an extension called “S&P MMD” which is going to add new functionalities for Institutional Asset Managers market.

Financial Services 6.0
And finally, the end of 2008 means a scheduled premiere of Pivotal CRM for Financial Services 6.0 for Pivotal CRM Sedna platform. It will be based on the experience from the previous versions, and it will constitute a brand new application, using new functionalities of Sedna platform.  Combination of functionalities developed in version 5.9 with brand new user’s environment can bring fantastic effects and consequently a very attractive product of CRM class for financial sector.

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